Our FAQ
Got Questions? We’ve Got Answers!
Ike's OooWee BBQ Pit & Grill is committed to providing our clients with exceptional customer service. We have laid out a list of questions that are commonly asked by our clients. However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.
Do you provide any serving utensils?
Yes. With each order you will receive serving utensils to serve your guests both professionally and elegantly.
How much notice is required to do a job?
All orders must be placed 48 hours prior to your event date for meats. And 24 hour notice for sides only.
I’m a total dud in the kitchen. Do you lead cooking workshops?
Sorry. Not at this time. Please check back for more information.
Is there a deposit?
All orders require 50% of total to be paid up front and balance to be paid upon delivery.
Once the order is delivered, how do I keep the food warm?
We are a Drop Off Catering Service. You place your order, we prepare it, cook it and deliver it. Ultimately it is the responsibility of the customers to provide a warming source for their food. However, if a 24 hour notice is given, warmers can be provided for an extra fee.
Is there a cancellation fee?
Yes. Since the customer is only required to give a 48 hour notice on orders, the deposit that's paid up front is 100% NONREFUNDABLE. Anything paid over the 50% at the time of cancellation will be refunded back to the customer.
Can the prices change?
All prices are subject to change at any time without notice at the discretion of Ike's OooWee BBQ Pit & Grill.
Is there a minimum amount to be ordered for delivery?
Yes. Since we charge by the pound, there is a 3 pound minimum for all orders of meat. There is no minimum requirement for sides.
Need more info? Drop a line or give us a call.